Pricing
Pricing & Service Tiers
We price by what you actually need — not by a package someone else designed. Here's how our service model works.
Tier 1
On-Site Service (Charlotte Metro)
On-site service within 50 miles of Belmont, NC
Our Tier 1 coverage area includes Belmont, Charlotte, Gastonia, Rock Hill, Fort Mill, Concord, Huntersville, Mooresville, Matthews, Pineville, Lincolnton, Kings Mountain, Mount Holly, Cramerton, Hickory, and Statesville.
Available as
- Managed IT contract (monthly flat fee, covers monitoring, helpdesk, patching, M365 admin) — Price: custom quote based on device count and scope
- Project work (cabling, cameras, VoIP install, access control, Wi-Fi) — Price: written quote per project
- Break-fix hourly: $200/hr (minimum 1 hour, billed in 30-min increments after)
Tier 2
Remote Managed IT (Anywhere in the US)
Remote-only support — no on-site visits required
If your team works remotely, or you need someone to manage Microsoft 365, monitor your network, or administer your VoIP system from afar, Tier 2 is for you. No geography limit.
What's included remotely
- Microsoft 365 administration (users, licenses, policies, Teams, SharePoint)
- Network monitoring and alerting
- 3CX VoIP system administration
- Remote helpdesk for staff
- Patch management and endpoint monitoring
Price: Custom monthly contract — contact us for a quote
Tier 3
Projects Anywhere in the US
We come to you — anywhere in the country
Large structured cabling jobs, multi-site rollouts, camera system overhauls, or fixed wireless deployments outside our Tier 1 area are available as Tier 3 projects. We travel.
How it works
- Submit your project scope via the quote form
- We send a written quote including travel and labor
- All travel costs are itemized and included in the quote — no surprise invoices
- On-site scheduling by mutual agreement
Price: Written quote per project, travel included