Privacy Policy

Information We Collect

We may collect information you provide directly, including your name, company, email address, telephone number, service location, project details, support requests, and communications with NCT Support. If you opt in to text messaging, we also maintain records of your consent and messaging preferences.

This site does not use tracking or advertising cookies.

How We Use Information

We use this information to respond to inquiries, prepare quotes, schedule and deliver services, provide support, communicate about accounts or billing, maintain business records, protect our systems, and comply with legal obligations.

Text Messaging

If you opt in, NCT Support may send text messages concerning service requests and accounts, including appointment reminders, technician-arrival notifications, service updates, quote follow-up, and account or billing notices.

Message frequency varies according to service activity. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Customer care is available at (980) 494-3560 or info@nctsupport.com.

Mobile information, text-messaging originator opt-in data, and consent will not be sold or shared with third parties, affiliates, or lead generators for marketing or promotional purposes. SMS consent is specific to NCT Support and is not transferable.

How Information May Be Shared

NCT Support may provide information to service providers or vetted local partners only when reasonably necessary to operate the website, deliver requested services, process communications, or comply with law. These parties are not authorized to use mobile information or SMS consent for their own marketing.

Data Retention and Security

NCT Support retains information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and satisfy legal obligations. We use reasonable administrative and technical safeguards, although no system can guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of personal information by contacting NCT Support. Certain records may be retained when required for legal, billing, security, or operational purposes.

Policy Updates

NCT Support may update this policy periodically. Changes will be posted on this page with a revised effective date.

Contact

NCT Support
208 Glenway St, Suite 112, Belmont, NC 28012
(980) 494-3560
info@nctsupport.com