We install and administer 3CX-based VoIP phone systems for commercial operations.
That includes handsets, auto-attendant, ring groups, call recording, and remote extensions for staff who work off site.
Because we also own the cabling, switching and PoE budget, a call that drops is a problem we can trace end to end instead of handing back to a carrier.
Tier 1 on-site installation is available within 50 miles of Belmont, NC. Tier 2 remote 3CX administration is available anywhere in the United States.
Who needs this
- Businesses leaving an aging PBX or an unsupported hosted provider
- Teams that need remote extensions, call recording, or an auto-attendant
- Operations that want the phone system and the network supported by one team
Frequently asked
- What phone system does NCT install?
- 3CX. We install handsets, auto-attendant, ring groups, call recording, and remote extensions, and we administer the system afterward.
- Can staff use extensions from home?
- Yes. Remote extensions work from a softphone or mobile app with the same extension, transfers, and voicemail as an in-office handset.
- Do we need new cabling for VoIP?
- Only if the existing runs won't carry PoE reliably. We test what's there first and quote cabling separately if it's needed.
On-site service available within 50 miles of Belmont, NC — Charlotte, Gastonia, Rock Hill, Fort Mill, Concord, Huntersville, Mooresville, Matthews, Pineville, Lincolnton, Kings Mountain, Mount Holly, Cramerton, Hickory, and Statesville. Remote managed IT available anywhere in the United States.
