We monitor, patch, and support your entire network — servers, endpoints, Microsoft 365, and VoIP — under a single monthly contract.
Managed IT with NCT is not a ticket queue bolted onto hardware someone else installed. We document what you have, standardize it, monitor it, and take responsibility for keeping it running.
Tier 1 clients get on-site service within 50 miles of Belmont, NC. Tier 2 remote-only managed IT, Microsoft 365, monitoring and 3CX administration is available anywhere in the United States. Tier 3 project work is quoted in writing anywhere in the US with travel included.
Managed contracts are custom quoted. Hourly break-fix is $200/hr for on-site Tier 1 work; remote support is included in managed contracts and also available hourly.
Who needs this
- Businesses with no internal IT staff, or a single admin who needs backup
- Facilities running servers, Microsoft 365, and VoIP that nobody owns end to end
- Multi-site operations that need one team accountable for every location
Frequently asked
- What is included in NCT's managed IT contract?
- Monitoring, patching, endpoint and server support, Microsoft 365 administration, help desk, documentation, and 3CX phone administration under one monthly fee.
- Can you manage our IT remotely if we're outside Charlotte?
- Yes. Tier 2 remote managed IT is available anywhere in the United States. On-site visits are Tier 1 (within 50 miles of Belmont, NC) or quoted Tier 3 project work.
- Managed IT or break-fix — which is cheaper?
- Break-fix is $200/hr on site and costs less only if nothing goes wrong. Managed contracts cover monitoring and prevention at a fixed monthly rate, which is usually less expensive once a business depends on its network daily.
On-site service available within 50 miles of Belmont, NC — Charlotte, Gastonia, Rock Hill, Fort Mill, Concord, Huntersville, Mooresville, Matthews, Pineville, Lincolnton, Kings Mountain, Mount Holly, Cramerton, Hickory, and Statesville. Remote managed IT available anywhere in the United States.
